Northwind Retail consolidates four routing vendors onto Dispatch
How a 240-store national retailer replaced four routing vendors and an internal scheduler with Dispatch in 90 days, dropping same-day cost 31%.
"We replaced four routing vendors and our internal ops scheduler with Dispatch in 90 days. Same-day delivery cost dropped 31%."
Northwind Retail moved from a fragmented stack of regional carriers and routing tools to a single Dispatch deployment in 90 days. The team consolidated reporting, retired their internal route scheduler, and drove same-day cost down 31% while improving on-time rate to 99.6%.