Trust & Security

Security you can build on.

Enterprise-grade compliance, transparency, and controls at every layer of the Dispatch platform.

Compliance

Certified at every layer.

SOC 2 Type II
Controls & availability

Annual third-party audit of security, availability, and confidentiality controls. Report available on request.

HIPAA
Healthcare compliance

Full HIPAA compliance for logistics workflows adjacent to healthcare supply chains.

ISO 27001
Information security

International standard for information security management systems.

PCI Level 1
Payment security

Highest level of PCI compliance for any workflows involving payment data.

Security by default

  • Immutable audit logs retained for 90 days
  • Automatic key rotation on all credentials
  • Regional data residency options (US, EU)
  • Sub-processor list available upon request
  • Business Associate Agreements (BAA) available
  • Annual penetration testing by third-party firm
  • 99.99% platform uptime SLA
  • Vulnerability disclosure program
Vulnerability disclosure

Report a security issue

To report a security issue, follow the process outlined at /.well-known/security.txt or email security@dispatchit.com. We take all reports seriously and respond within 48 hours.

Enterprise procurement made simple.

Our security team can provide SOC 2 reports, sub-processor lists, DPA templates, and BAA agreements on request. Most enterprise security reviews complete in under two weeks.

Request compliance docs