Sherwin-Williams Distribution unifies 12 DCs on Dispatch
How Sherwin-Williams Distribution standardized last-mile delivery across 12 distribution centers, cutting carrier fragmentation and improving on-time performance.
"Dispatch gave us the visibility and consistency we needed across all our distribution centers. One platform, one standard."
Sherwin-Williams Distribution was managing last-mile delivery through six different carrier relationships across 12 distribution centers, each with its own tracking tools and reporting cadence. The fragmentation made it impossible to enforce consistent service levels or identify systemic issues across the network.
Migrating to Dispatch unified all 12 DCs onto a single platform with standardized SLAs, shared visibility, and one reporting layer. Same-day delivery cost dropped 22% as routing efficiency improved, and the team cut carrier management overhead significantly while raising on-time performance to 99.2%.