On-demand delivery · 80+ markets

Last-mile,
intelligently dispatched.

The intelligence platform that turns every package, courier, and route into a live decision. One API. One control room. Every delivery, on time.

Trusted by enterprise logistics teams
Sherwin-WilliamsFergusonGraybarLennoxLaird PlasticsSRS Distribution
dispatch · live opsCONNECTED
13:15:29 UTC
Active deliveries
0
↑ 4.2% vs avg· 99.4% on-time
AI re-route
I-35 slowdown · 14 routes shifted to SR-130. ETA recovered: +11 min
Live · updated every second

The network behind industrial delivery.

Every metric reflects what's moving through the Dispatch network — industrial parts, HVAC equipment, electrical supplies, and more.

Drivers in network
0 +
Markets nationwide
0
Avg on-time rate
0.0%
Industries served
0
// network.events STREAMING
14:23:00 DISPATCH Order #DSP-48217 → courier 47 · ETA 14:32 NYC-EAST
14:22:17 RE-ROUTE Cluster of 8 stops re-sequenced · saved 22 min CHI-N
14:21:34 PICKUP Pickup confirmed · 3 packages · 2.1kg LAX-SO
14:20:51 DELIVERED Delivered · proof-of-delivery captured SEA-DT
14:19:08 OPTIMIZE Predictive ETA tightened to ±90s DFW-W
14:18:25 SLA-MET SLA met · enterprise tier · +0.3pts MIA-S
The platform

One platform.
Six capabilities. Every delivery.

Dispatch unifies what used to take five vendors and a warehouse of integrations. Pick what you need, plug into what you have.

ORCHESTRATE

Routing Engine

Sub-second multi-stop optimization across 100k+ couriers. Dynamic re-routing on traffic, weather, SLA pressure.

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INTELLIGENCE

Predictive ETA

Self-learning ETAs that beat industry averages by 38%. Confidence intervals exposed to your customers.

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NETWORK

Carrier Mesh

One integration to 1,400+ regional carriers, gig fleets, and your own drivers. Bid in real-time.

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OBSERVE

Ops Console

Mission-control dashboard with live exceptions, agent assist, and replay. Built for 24/7 ops floors.

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BUILD

Developer Platform

OpenAPI 3.1, typed SDKs, 14 webhooks, sandbox environments, CLI, infrastructure-as-code.

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TRUST

Compliance Suite

SOC 2 Type II, HIPAA, ISO 27001, PCI L1. Audit logs, key rotation, regional data residency.

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Operating the last mile for
Sherwin-Williams
Ferguson
Graybar
Lennox
Laird Plastics
SRS Distribution
The Tile Shop
Dunn-Edwards
Rexel
City Electric
ABC Supply
Johnstone Supply
Featured · Retail

" We replaced four routing vendors and our internal ops scheduler with Dispatch in 90 days. Same-day delivery cost dropped 31%. "

RC
Rachel Choi
VP Supply Chain · Northwind Retail
Read the case study
31%
Same-day cost reduction
90 days
Time to migrate
4 → 1
Vendors consolidated
99.6%
On-time rate post-launch
Trusted by businesses nationwide
  • Capterra Delivery Management Software
  • Software Advice Top Last-Mile Delivery
  • GetApp Cloud-Based Software
Intelligence layer

Intelligent orchestration,
built for operators.

DispatchOne gives your ops team real-time visibility, smart routing, and exception handling — so deliveries go right the first time.

// dispatcher.observe
Anomaly detected · Chicago North zone
2.4σ above forecasted dwell time
14:23:08
RECOMMENDATION
Shift 18 active routes from Hub-CHI-N03 to Hub-CHI-N07. Estimated SLA recovery: +0.8 percentage points. Cost impact: +$142.
Last 24h: 1,418 anomalies · 1,401 auto-resolved · 17 escalated · 0 SLA missed
How Dispatch compares

Why teams switch to Dispatch.

Traditional 3PLs, DIY fleets, and on-demand-only platforms each cover one slice of the last mile. Dispatch covers the whole thing in one platform.

Traditional 3PL

Long contracts, batch dispatch, opaque pricing.

  • Manual dispatch
  • Day+ ETAs
  • Quarterly reporting
  • Phone-based exceptions
DIY fleet only

Your trucks, your problem when demand spikes.

  • Capacity capped at fleet size
  • No on-demand overflow
  • Custom-built tooling
  • One ops console per branch
On-demand only

Coverage when it works, no fallback when it doesn't.

  • No owned-fleet integration
  • ETA visibility limited
  • Exception handling thin
  • Limited industrial vehicle types
Dispatch

Owned fleet + on-demand + intelligence, one platform.

  • AI-routed multi-stop dispatch
  • Per-stop ETA with confidence
  • Real-time exception auto-triage
  • One queue across every carrier type
Original research

The State of Last Mile 2026.

184 million deliveries. 412 cities. Six industries. The most comprehensive look at last-mile economics, throughput, and intelligence — drawn directly from the Dispatch network.

  • 01 Why same-day cost finally dropped below ground-economy in 14 metros
  • 02 The new SLA shape: P95 beats average in every category that matters
  • 03 Where AI-led routing is winning (and the three categories where it isn't)
DISPATCH · INDEX VOL. III 2026 EDITION
The State of
Last Mile.
184M deliveries. 412 cities. Six industries. One signal.
148 PAGES VOL. 03
See it on your network

Move everything,
intelligently.

A 30-minute architecture review with our solutions team. We'll model your network and show what changes — before you sign anything.

Book a demo Talk to solutions
SOC 2 Type II· HIPAA· ISO 27001· PCI L1· 99.99% platform uptime SLA